SMS Terms & Conditions

Cape Fear Solutions LLC · Last updated: September 11, 2026

Program description

Cape Fear Solutions LLC sends text messages to clients and prospective clients who have given consent. Messages relate to service delivery and account support: scheduling and appointment confirmations, engagement status updates, security notifications relevant to your environment, and replies to questions you have asked us. This is a customer care program. We do not send marketing or promotional text messages.

How you opt in

Consent is obtained directly during the course of doing business with us. You may provide your mobile number and agree to receive text messages verbally during a consultation or phone call, in writing in a signed service agreement or engagement letter, or by emailing us your number and asking us to text you. We record when and how consent was given.

We do not buy, rent, or import phone number lists, and we do not text people who have not asked to hear from us.

Message frequency

Message frequency varies. Messages are sent in response to your activity and the needs of an active engagement; there is no recurring scheduled send.

Cost

Message and data rates may apply. Cape Fear Solutions LLC does not charge for text messages, but your mobile carrier's standard messaging and data rates apply according to your plan.

Opting out — STOP

You can cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop sending texts to that number. You may still contact us by email or phone, and opting out of text messages does not affect your service.

To rejoin later, reply START or ask us to re-enroll your number.

Getting help — HELP

Reply HELP to any message for assistance, or contact us directly at contact@capefearsolutions.com.

Supported carriers and delivery

Delivery is subject to your carrier's network. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed, and text message should not be relied on as the sole channel for time-critical or emergency communication.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties. See our Privacy Policy for full detail.

Contact

Cape Fear Solutions LLC
Southeastern North Carolina
contact@capefearsolutions.com